Need Service? We’re Here to Help
If you require service, please send an email to madeforarcade@gmail.com. Our standard support team will respond within 2–3 business days (Monday to Friday).
Expedited Support – For Service Contract Customers Only
If you have an active service contract, you’re entitled to priority support. You can reach our on-call engineering team directly through the dedicated WhatsApp number provided in your contract. Typical response times are within 2–4 hours, Monday to Saturday, from 08:00 to 23:00.
For even faster handling, contract customers can also email contracts@madeforarcade.com. Please include your invoice number in the subject line to help us prioritize your request.
Not a Contract Customer?
If you’re not on a service contract, we’ll do our best to assist you through our standard support channel. However, please note that expedited service is exclusively available to contract customers. If fast, direct support is important to your business, we highly recommend considering a service contract. We’re always happy to discuss the options and find the best fit for your needs.
