When the claw on your claw machine no longer closes properly here are some things to check : 1 . Make sure nothing is obstruction the claw movement. Does it open and close when the press the center up by hand ? Does it move freely ?2. Make sure your settings in the operator menu […]
my claw does not close anymore, what do I do ? Read More »
When you rent a machine, static decal material has to be applied for your custom artwork. This is the only material solution that allows the supplier to personalize the machine for your event while still protecting original panels and machine parts underneath. Permanent vinyl will damage the machine when removed, so it is not an
I see some bubbles in the artwork of my rented machine Read More »
troubleshooting the reaction ring speed game In the back of the machine you can find the control board that shows you which baton will drop at which time. Note the 2 green connectors with wires. The control board is made for 12 batons, ( see yellow 11 & 12 ), but since your machine has
how can I check if the reaction ring is working correctly Read More »
When you play the reaction ring game and you see that at the end of the game there are many sticks falling simultaneously : 1. check the user settings menu. You may have accidentally activated a 12-baton machine instead of a 10-baton machine. Parameter F0 should be at 10 2. check the wiring in the
at the end of the game there are more than 2 batons falling at the same time Read More »
How long do the batons hang on the machine ? Is the machine sitting idle for long times while turned on (not recommended) ? As with all electromagnets, prolonged contact with metal can cause a bit of residual magnetism in metal objects. This means that if a baton stays in contact with the magnet for an extended
One of my objects / soft batons sometimes stays stuck to the magnet. Read More »
At MadeforArcade, we strive to make international shipping as smooth and predictable as possible for all our customers. When shipping goods internationally, especially to destinations like the United States, local customs authorities may apply import duties, tariffs, or other fees that are outside our direct control. These fees are set by the destination country’s government
Why might I receive a second invoice for a refundable deposit before my order ships? Read More »
Our US customers sometimes request a form w8-ben-e for their administration. While this form is not applicable to sales of goods and there is no legal or fiscal basis to provide or request this form, we provide it here for download solely to prevent trivial discussion. we declare that we are not a U.S. person
w8-ben-e form download Read More »
MadeforArcade staff will always communicate with you in writing, be it e-mail correspondence or whatsapp conversations. The staff member assigned to your query may not be in the same time-zone as you are, hence due to the international character of our clientele we do not communicate per voice calls, partly due to potential time differences
Can we call and talk on the phone ? Read More »
How the sales tax works (for non-EU exports) Because we are located in the Netherlands (EU) and you are based in the USA (non-EU), EU tax law requires us to charge Dutch sales tax (VAT) at first when you arrange a local pickup or your own carrier. Why?We are only allowed to exempt the VAT
If you are the buyer / recipient of goods that are transported to you under CPT incoterms you are responsible for any transport damages after the seller has handed over goods to the (first) carrier. This is usually at the Seller’s place of business. Buyers are strongly advised to arrange adequate insurance coverage against transport
letter of authorization (LOA) – transport damage under CPT incoterms Read More »
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