FAQs

Responsibilities for export and import when using EX WORKS (EXW) Incoterms? (local pickup)

Sometimes it may be cheaper or more convenient to choose a local pickup when you purchase goods from MadeforArcade. Do note however : when you choose a local pickup at our Dutch warehouse or officially called “EX WORKS (EXW)” as the Incoterm for your purchase, you as the buyer are fully responsible for all aspects …

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response times & service contracts

Need Service? We’re Here to Help If you require service, please send an email to madeforarcade@gmail.com. Our standard support team will respond within 2–3 business days (Monday to Friday). Expedited Support – For Service Contract Customers Only If you have an active service contract, you’re entitled to priority support. You can reach our on-call engineering …

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what is an exhibition services company

An exhibition services company is a specialized service provider that offers a wide range of support to businesses and exhibitors participating in trade shows, conventions, and other exhibitions. These companies help manage the logistics, setup, and operations of exhibition booths and displays, ensuring that everything runs smoothly for exhibitors. Below you can see what an …

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Troubleshooting clawmachine

Claw-Rope Procedure (Preventing Jams and Damage) This procedure must be strictly followed to prevent damage to the machine. Frequency: Perform this procedure regularly, at least every 4 hours of gameplay and once per week. Steps:

why do I not get an answer to my e-mail?

MadeforArcade staff processes many e-mail messages from around the world, but sometimes you may not receive an answer to your e-mail right away. Our mailing system is filtered by gatekeeper software that reroutes e-mails based on their content. Below are the primary reasons why your mail may go unanswered :

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