Please note that dealing with specialized entertainment machines or personalized orders is a process that can take weeks or months. When it comes time to ship your goods we understand that everyone is in a hurry but due to size of goods and contracts we use standard (international) trucking and air cargo transport options. There …
i need expedited service – when will my order arrive ? Read More »
Sometimes it may be cheaper or more convenient to choose a local pickup when you purchase goods from MadeforArcade. Do note however : when you choose a local pickup at our Dutch warehouse or officially called “EX WORKS (EXW)” as the Incoterm for your purchase, you as the buyer are fully responsible for all aspects …
Need Service? We’re Here to Help If you require service, please send an email to madeforarcade@gmail.com. Our standard support team will respond within 2–3 business days (Monday to Friday). Expedited Support – For Service Contract Customers Only If you have an active service contract, you’re entitled to priority support. You can reach our on-call engineering …
First of all we are naturally sorry to hear you are experiencing an issue. Rest assured though that our engineering team is ready to help you and they will do everything they can to get your machine back to its default state as soon as possible. Before our engineers can help you though it is …
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Do I have to pay VAT if I am a European customer outside the Netherlands? Yes, if you rent a product for short-term use ( 30 days or less) or when you arrange to pick up your order in the Netherlands, Dutch VAT (Value Added Tax) still applies. This is because VAT is charged based …
VAT rules when renting short term or picking up products at our warehouse. Read More »
An exhibition services company is a specialized service provider that offers a wide range of support to businesses and exhibitors participating in trade shows, conventions, and other exhibitions. These companies help manage the logistics, setup, and operations of exhibition booths and displays, ensuring that everything runs smoothly for exhibitors. Below you can see what an …
Claw-Rope Procedure (Preventing Jams and Damage) This procedure must be strictly followed to prevent damage to the machine. Frequency: Perform this procedure regularly, at least every 4 hours of gameplay and once per week. Steps:
MadeforArcade staff processes many e-mail messages from around the world, but sometimes you may not receive an answer to your e-mail right away. Our mailing system is filtered by gatekeeper software that reroutes e-mails based on their content. Below are the primary reasons why your mail may go unanswered :
Many of the machines that come from MadeforArcade are universally powered and can be fed with anything from 100 to 240 volts. Check the machine listing on this website for the correct power input range, frequency and amperage. Virtually all machines have a standard C-14 chassis and a seperated loose powercord. This means that if …
What plug or powercord should I use for my machine ? Read More »
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