MadeforArcade staff processes many e-mail messages from around the world, but sometimes you may not receive an answer to your e-mail right away. Our mailing system is filtered by gatekeeper software that reroutes e-mails based on their content. Below are the primary reasons why your mail may go unanswered :
Many of the machines that come from MadeforArcade are universally powered and can be fed with anything from 100 to 240 volts. Check the machine listing on this website for the correct power input range, frequency and amperage. Virtually all machines have a standard C-14 chassis and a seperated loose powercord. This means that if …
What plug or powercord should I use for my machine ? Read More »
When you pick up goods and do not want to pay 21% dutch salestax you must send us an e-mail with a SIGNED proof of transport and a copy of your ID or company registry prior to your scheduled pickup. The information below is a direct copy from the dutch tax authorities. It provides important …
pickup at warehouse in NL – must I pay salestax or not ? Read More »
For deliveries outside the Netherlands, our tax authorities look at the VAT number and the country where the products are delivered. To be able to deliver VAT free, the following rules apply: The invoice and delivery address are in the same EU country and you have a valid VAT number. If the invoice address is …
when do I pay VAT and when can I get a 0% tax invoice ? Read More »
Naturally all our machines are checked prior to dispatch, but sometimes a small inconvenience may develop during transport. Dmitrii received an error on his claw machine when he unpacked it and tested it for the first time. He reached out to our technical support but then also immediately found the solution. We’ll let Dmitrii explain …
miniclaw : error before and after Read More »
The weight that a claw machine can lift depends on the construction of the machine and on the software settings for the clamping force. The clamping force for a claw machine can be adjusted by changing the voltage settings in the user menu. For a large claw machine we recommend a maximum voltage of 38 …
how much weight can a claw machine lift Read More »
If you do not pick the machine up yourself or if you do not send a private courier for pickup we strongly recommend adding the wooden transport crate options. Any damage to the machine during transport is not covered when a transport crate is not selected. Transport crates are custom built to fit your machines and are made from …
when to add a wooden transport crate to your order Read More »
for transport of your purchased or rented goods you have several options available : – By far the best, cheapest and easiest method of transport is for you to arrange a pickup from our warehouse in Goirle , the Netherlands using your favorite courier. Most of our international customers use this option. If you have access to for instance DHL, fedex …
What mode of transport do I choose ? Read More »