When you rent a machine, static decal material has to be applied for your custom artwork. This is the only material solution that allows the supplier to personalize the machine for your event while still protecting original panels and machine parts underneath. Permanent vinyl will damage the machine when removed, so it is not an […]
I see some bubbles in the artwork of my rented machine Read More »
MadeforArcade staff will always communicate with you in writing, be it e-mail correspondence or whatsapp conversations. The staff member assigned to your query may not be in the same time-zone as you are, hence due to the international character of our clientele we do not communicate per voice calls, partly due to potential time differences
Can we call and talk on the phone ? Read More »
If you are the buyer / recipient of goods that are transported to you under CPT incoterms you are responsible for any transport damages after the seller has handed over goods to the (first) carrier. This is usually at the Seller’s place of business. Buyers are strongly advised to arrange adequate insurance coverage against transport
letter of authorization (LOA) – transport damage under CPT incoterms Read More »
International shipments initiated by MadeforArcade are carried out under CPT incoterms unless noted otherwise on your estimate or invoice. Incoterm rules describe the responsibilities and liabilities for all parties. Check your estimate or invoice for the correct incoterms. Formal Definition:CPT (Carriage Paid To) is one of the Incoterms® rules published by the International Chamber of
CPT incoterms explained – international shipments – damages during transport Read More »
Need Service? We’re Here to Help If you require service, please send an email to [email protected]. Our standard support team will respond within 2–3 business days (Monday to Friday). Expedited Support – For Service Contract Customers Only If you have an active service contract, you’re entitled to priority support. You can reach our on-call engineering
response times & service contracts Read More »
First of all we are naturally sorry to hear you are experiencing an issue. Rest assured though that our engineering team is ready to help you and they will do everything they can to get your machine back to its default state as soon as possible. Before our engineers can help you though it is
I have a problem with a machine after I bought it Read More »
MadeforArcade staff processes many e-mail messages from around the world, but sometimes you may not receive an answer to your e-mail right away. Our mailing system is filtered by gatekeeper software that reroutes e-mails based on their content. Below are the primary reasons why your mail may go unanswered :
why do I not get an answer to my e-mail? Read More »
whatsapp : +31 6 373 391 43