Question 1

miniclaw : error before and after

admin · Accepted Answer

Naturally all our machines are checked prior to dispatch, but sometimes a small inconvenience may develop during transport. Dmitrii received an error on his claw machine when he unpacked it and tested it for the first time. He reached out to our technical support but then also immediately found the solution. We'll let Dmitrii explain how he simply placed the little wagon back on it's rollers to solve the issue :

Hi,
and thank you very much for the quick answer! I found a button inside, and with it I went to the debugging menu.
I tested every drive and I noticed with forward and backward movements the rollers were off the metallic trails. So I just positioned it right, and made some tests again.
Then I restarted the machine and it started to work.
Everything is perfect, thank you very much! Sorry for bothering about the manuals, I was on the first floor with my cell phone, and from it it was not so easy to search through the web site (that was my idea from the start).
My daughter will be happy to get such a present on X-mas, thanks a lot!
I will rate you on google with 5* in the evening, after the work day. Thanks again!

Best Regards,
Dmitrii

If this error occurs after you have used the machine check the following :

- are wheels slipping on the rails resulting in the cart moving slow ?
- is the speed setting set to low ?
- is the end-switch working correctly ( the cart runs home against a little micro-switch , if the cart does not press the switch within a given time the bofore and after error occurs)

Clean all the rails with IPA ( Isopropyl Alcohol ) and let it dry. Rails should feel squeeky and generate friction.

reset all settings to factory setting

Question 2

miniclaw : error before and after

admin · Accepted Answer

Naturally all our machines are checked prior to dispatch, but sometimes a small inconvenience may develop during transport. Dmitrii received an error on his claw machine when he unpacked it and tested it for the first time. He reached out to our technical support but then also immediately found the solution. We'll let Dmitrii explain how he simply placed the little wagon back on it's rollers to solve the issue :

Hi,
and thank you very much for the quick answer! I found a button inside, and with it I went to the debugging menu.
I tested every drive and I noticed with forward and backward movements the rollers were off the metallic trails. So I just positioned it right, and made some tests again.
Then I restarted the machine and it started to work.
Everything is perfect, thank you very much! Sorry for bothering about the manuals, I was on the first floor with my cell phone, and from it it was not so easy to search through the web site (that was my idea from the start).
My daughter will be happy to get such a present on X-mas, thanks a lot!
I will rate you on google with 5* in the evening, after the work day. Thanks again!

Best Regards,
Dmitrii

If this error occurs after you have used the machine check the following :

- are wheels slipping on the rails resulting in the cart moving slow ?
- is the speed setting set to low ?
- is the end-switch working correctly ( the cart runs home against a little micro-switch , if the cart does not press the switch within a given time the bofore and after error occurs)

Clean all the rails with IPA ( Isopropyl Alcohol ) and let it dry. Rails should feel squeeky and generate friction.

reset all settings to factory setting