Category:
claw machines
Naturally all our machines are checked prior to dispatch, but sometimes a small inconvenience may develop during transport. Dmitrii received an error on his claw machine when he unpacked it and tested it for the first time. He reached out to our technical support but then also immediately found the solution. We’ll let Dmitrii explain how he simply placed the little wagon back on it’s rollers to solve the issue :
Hi, and thank you very much for the quick answer! I found a button inside, and with it I went to the debugging menu. I tested every drive and I noticed with forward and backward movements the rollers were off the metallic trails. So I just positioned it right, and made some tests again. Then I restarted the machine and it started to work. Everything is perfect, thank you very much! Sorry for bothering about the manuals, I was on the first floor with my cell phone, and from it it was not so easy to search through the web site (that was my idea from the start). My daughter will be happy to get such a present on X-mas, thanks a lot! I will rate you on google with 5* in the evening, after the work day. Thanks again! Best Regards, Dmitrii
