When the claw on your claw machine no longer closes properly here are some things to check :
1 . Make sure nothing is obstruction the claw movement. Does it open and close when the press the center up by hand ? Does it move freely ?
2. Make sure your settings in the operator menu have not changed. Set voltage to 24 volts and press the button while in the menu to adjust strength. Does the claw close ?
3. Turn off power , remove all connectors from the circuit board and re-seat then, sometimes you just have a bad connection.
4. Do you smell burn near the claw ?
– When the claw has gotten stuck for an extended period of time
– or when the voltage is set too high
– or when the claw does not get time to cool down between operations the electromagnet may overheat.
You can check if the maget is burned out by removing the 3 little screws on the side of your claw. Once removed the magnet slides out of the metal cilinder. Is it looking good ? Does it smell ? Do you see heat marks ?
If the magnet is burned out you can order a replacement.
Afterwards : Make sure to set the claw voltage to the lowest possible level, make sure there is a cooldown period between users ( see manual ) , make sure the claw can not get or stay stuck ( supervision )
